Privacy Policy
Privacy Policy
- 1. Introduction
A Cloud Above and any of its affiliates and subsidiaries (collectively referred to herein as “A CLOUD ABOVE” or the “Company”) respects your privacy and we are committed to protecting it through our compliance with this privacy policy (this “Privacy Policy”). The terms “we”, “us” and “our” refer to A CLOUD ABOVE. The term “you” refers to the person visiting this Website (as defined below).
This Privacy Policy, including our Cookie Policy, describes the types of information we may collect from you or that you may provide when you visit the website (the “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This Privacy Policy applies to information we collect:
(a) On this Website;
(b) In email and other electronic messages between you and the Company; and (c) Any signups with the Company’s loyalty program and/or reward program.
(d) It does not apply to information collected by: us offline or through any other means, including on any third party;
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy and the Cookie Policy. This Privacy Policy may change from time to time (see Section11
– “Changes to this Privacy Policy”). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
- Persons under the age of 21
With the exception of where patients are required to be 18 years and older, our website is not intended for persons under 21 years of age. No one under age 21 may provide any information to or on the Website. We do not knowingly collect personal information from persons under 21. If you are under 21, do not use or provide any information on this Website or through any of its features, register on the Website, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a person under 21, we will delete that information. If you believe we might have any information from or about a person under 21, please contact us at ACloudAboveCO@gmail.com.
- Type of data we collect
The personal data that we collect includes, but is not limited to:
(a) Communication
Identity data, including your first name, last name, date of birth, e-mail address, telephone number, mailing address, and records and copies of your correspondence, if you contact us.
(b) Tracking and Usage
Information about your internet connection, the equipment you use to access our Website, and technical and usage data, including data about your use of the Website (e.g. date, time and location of access to our Website, “mouse events”, apps or newsletter, clicked pages/links or entries and comparable data),
and the use of other technology on the devices (and the type of devices) you use to access our Website, including information collected through A Cloud Above and other tracking technologies. Please see the attached Cookie Policy for more information.
(c) Marketing
Marketing and communications data, including your preferences in receiving marketing from us and/or our third parties and your communication preferences. You maintain the ability to opt out of direct marketing.
- How do we collect your information
We collect this information:
(a) Directly from you when you provide it to us.
(b) Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. Please see the attached Cookie Policy for more information.
(c) From third parties, for example, our business partners.
- How we use your information
We may use, or disclose the personal information we collect for one or more of the following purposes:
(a) To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we will use that personal information to respond to your inquiry.
(b) When necessary for the performance of our contract with you or your designee. (c) To provide, support, personalize, and develop our Website, products, and services. (d) To create, maintain, customize, and secure your customer profile with us.
(e) To process your requests and transactions, and prevent transactional fraud.
(f) To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
(g) To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law).
(h) To perform in connection with your roles, responsibilities, and/or status as a job applicant to or an employee, owner, director, officer, or contractor of A CLOUD ABOVE, including administering payroll, benefits, maintaining compliance with policies and procedures, and to comply with health and safety and occupational health obligations;
(i) To help maintain the safety, security, and integrity of our Website, products and services, databases and other technology assets, and business.
(j) For testing, research, analysis, and product development, including to develop and improve our Website, products, and services.
(k) To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
(l) As described to you when collecting your personal information.
(m) To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy,
liquidation, or similar proceeding, in which personal information held by us about our consumers is among the assets transferred.
(n) For any other purpose with your consent.
(o) We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
You can object to the processing described above as set forth in Section8.
- Disclosure of your information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this Privacy Policy:
(a) To our subsidiaries and affiliates.
(b) To employees, contractors, service providers, and other third parties we use to support our business (“Service Providers”). The Service Providers are subject to contractual obligations to implement appropriate technical and organizational security measures to safeguard the personal data, and to process the personal data only as instructed.
(c) To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of A Cloud Above assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by A Cloud Above about our Website users is among the assets transferred.
(d) To fulfill the purpose for which you provide it.
(e) For any other purpose disclosed by us when you provide the information.
(f) With your consent.
(g) To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
(h) To enforce or apply our terms of use located on the website and other agreements, including for billing and collection purposes.
(i) If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of A CLOUD ABOVE, our customers, or others.
- How long will we keep your data
We intend to keep your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy legal and reporting requirements.
To determine the appropriate retention period for personal data, we consider amount, nature, and sensitivity of the personal data, potential risk of harm from unauthorized use or disclosure of your personal data, purposes for which we process your personal data and whether we can achieve those purposes through other means, and applicable legal requirements.
We process and store your data for the duration of the relevant commercial business relationship. This includes the performance of our services.
We are subject to various retention and documentation obligations arising from the relevant local data protection laws. The periods and deadlines for retention and/or documentation set out in some
applicable laws/regulations can extend up to ten years beyond the end of the contractual or pre contractual legal relationship. Special statutory provisions may require longer retention.
In some circumstances you may ask us to delete your personal data. If the data is no longer required to meet contractual or statutory obligations and rights, it is regularly deleted unless its further processing – for a limited period – is necessary to fulfil the purposes listed in this Privacy Policy, for example, due to an overriding legitimate interest. Such an overriding legitimate interest is deemed to be the case, for
example, if it is not possible to delete the data as a result of a special type of storage, or because it is only possible at an unreasonably great expense and processing for other purposes is excluded by appropriate technical and organizational measures.
In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
- Your rights when making your personal data available to us
8.1Choices About How We Use and Disclose Your Information
We undertake to keep your personal data confidential and to ensure that you may exercise your rights. Notwithstanding the purpose or legal basis pursuant to which we process your data, you have the following rights.
(a) Tracking Technologies and Advertising.
We may work with third party analytics companies to help us understand how services are being used, such as data collection, reporting, ad response measurement, website and mobile application analytics, and to assist with delivery of relevant marketing messages and advertisements (collectively, “Services”).
We may use Google Analytics, an analytics service provided by Google or other third party analytics services providers (“Analytics Services”) to collect information about your use of the Services. These Analytics Services may collect information about the content you view and your system information
and geographic information. The information generated by the Analytics Services about your use of the Services will be transmitted to and stored by the Analytics Services. The information collected by the Analytics Services allows us to analyze your use of the Services.
We encourage you to review your device and Services settings to ensure they are consistent with your preferences, including with respect to the collection and use of information. You may be able to stop further collection of certain data by the Services by updating your applicable device settings, or you may uninstall the Services. In addition, you may choose not to share your location details by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider/carrier or device manufacturer.
From time to time we may disclose certain information (name, mailing address and non-sensitive transactional information such as your purchase history, amounts paid and products ordered) to marketing companies for trade or rental purposes.
If you prefer to opt-out of the use of your personal information by marketing companies for trade or rental purposes, please let us know atACloudAboveCO@gmail.com. Unless you notify us otherwise, you hereby expressly consent to the disclosure of such information for such marketing purposes. Please see attached Cookie Policy for more information.
(b) Promotional Offers from A CLOUD ABOVE.
From time to time, we may host a promotion, sweepstakes, or content on the Services. You may be asked to provide personal information or permit the transfer of your personal information to a third party in connection with such promotion, sweepstakes or content. The parties who privacy policy
applies will be disclosed at point of collection or transfer and you will have a choice of whether or not you wish to permit such transfer or collection of information to a third party.
If you do not wish to have your contact information used by A Cloud Above to promote our own or third parties’ products or services, you can opt-out by sending us an email stating your request toACloudAboveCO@gmail.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to A Cloud Above as a result of a product or service purchase, warranty registration, product service experience or other transactions.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
(c) Social Media and Sharing.
The Services may use social networking or “share functionality” or may contain links to third-party social media sites or applications that are not owned or controlled by us. We also may allow you to use social media sites or applications to leverage your existing social media site or application accounts to access features of the Services. Your use of these features may result in the collection or sharing of information about you by these sites or applications, depending on the feature.
We have no control over, and assume no responsibility for, any share functionality or the content, privacy policies, or practices of any third-party site or application. We encourage you to review the privacy policies and settings on the social media sites or applications with which you interact to make sure you understand the information that may be collected, used, and shared by those sites. You are subject to the policies of those third parties when and where applicable.
8.2Accessing and Correcting Your Information
You can review and change your personal information by sending us an email atACloudAboveCO@gmail.comto request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
- Cookies
As further described in our Cookie Policy, we use A Cloud Above and similar technologies to collect data (e.g., device IDs) to recognize you and your device(s) on, off and across different services and devices where you use the Website. Please see the attached Cookie Policy for more information.
- Links to third party website
This Website may also contain links to websites operated by other companies, including websites operated by our third-party service providers, and unrelated third parties. This Privacy Policy does not apply to personal data collected on any of these other websites. When you access third-party websites through a link on our Websites, please review the Privacy Policy posted on that website.
- Data security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal
information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
- Changes to this privacy policy
We may update or revise this Privacy Policy and we reserve the right to do so, at any time and without prior notice, by posting the revised version on our Website. These changes will be effective as of the date we post the revised version on our Website. Your use of our Website following any such change constitutes your consent to the terms of the revised privacy policy. For this reason, it is important to review this Privacy Policy regularly.
- Your california privacy rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.
- Contact information
If you have questions or concerns regarding this Privacy Policy, please contact us a ACloudAboveCO@gmail.com.
